Office Policies

Office Policies


Dental Insurance is different from Medical Insurance. Many patients aren’t familiar with the specifics of their dental insurance benefits. Your dental benefits are based on the agreement your employer negotiated with your insurance carrier. Please review the insurance benefit booklet provided by your employer to better understand the benefits they make available as part of your insurance coverage. The patient payment portion covered for procedures varies depending on the coverage provided by your employer.

An estimate of the amount covered by your insurance company will be provided at the time of your treatment, based on the information they provide to us. The estimate is never a guarantee of benefits or the amount that will be paid. We will file all insurance claims as a courtesy to our patients. This does not however, transfer the responsibility of your financial obligation to the insurance company. If the amount paid by the insurance company is less than or greater than the estimate, then you will be billed the difference or issued a credit on the account in the event of an overpayment. Please let us know if you have questions about our financial policies or financing options prior to your treatment.

Financial Policy

Thank you for choosing our office! We are committed to providing you with the best possible care. As you know, dental treatment varies greatly from patient to patient. Accordingly, the cost of the treatment can also vary for each patient.

Rest assured that dental fees and financial arrangements would be discussed prior to beginning any treatment. We will address financial concerns and present affordable payment options. Our financial coordinator will help you obtain your maximum insurance benefits for those who have dental insurance.

If you have any questions regarding our fees for treatment, we are happy to discuss them with you.

For your convenience, we accept a wide range of payment options for treatment. Your choices include:

  • Cash
  • Personal check
  • Debit Card
  • Mastercard, VISA, American Express, Discover

Please ask us about financing options, and let us know if you have questions about our financial policies prior to your treatment.

Financing Options

The cost of dental treatment varies, depending on individual needs and treatment plan. We will discuss the cost of your treatment and available payment options before you begin, so you can make a comfortable choice.

Financing is available (with an approved credit application) based upon your complete treatment plan.

We offer many financial options if needed, including interest-free financing through Carecredit®, Lending Club® Patient Financing, and Wells Fargo Health Advantage®.

These financing options range from no-interest plans to extended-term options with low monthly payments.

Cancellation Policy

Kindly provide at least 48 hours notice for any appointment that needs to be rescheduled. Appointments cancelled in less than 24 hours may be subject to a cancellation charge.